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ICTSI Subic unit opens one stop shop
International Container Terminal Services, Inc.’s (ICTSI) Subic Bay Freeport unit, Subic Bay International Terminal Corp. (SBITC), in partnership with the Subic Bay Metropolitan Authority (SBMA) and the Bureau of Customs (BOC), recently opened a one stop shop (OSS) to fast track documentary transactions in Subic Bay’s container terminals.
Cabinet Secretary Rene Almendras led the launching of the OSS together with SBMA chairman and administrator Roberto Garcia and SBITC general manager Roberto Locsin. Located inside the New Container Terminal 1, the OSS is next to the administration offices of SBITC and several satellite offices of shipping lines.
With the OSS, port users can expect shorter document and cargo processing times as SBITC, BOC and SBMA are housed in one location. Port users no longer have to travel from one office to another to process their documents.
“Through the OSS, what we want to achieve is a seamless flow of transactions to the benefit of our customers. The facility practically solves the problem of having to go to different locations within the Freeport zone to follow up on transactions,” explains Mr. Locsin.
A four-day dry run, which started mid April, showed promising results in terms of improving overall processing efficiency. The average processing time has been effectively reduced to around four hours provided that pertinent document requirements are complete and queues are not long. Under previous circumstances, port users had to spend from half to a full day to complete the processing of their documents.
“The dry run went smooth and we are happy with the feedback we got. Just imagine the convenience: out of the 16 steps before you get your container out of the terminal, 14 of them can be processed in the OSS facility. After taking a good first step towards improving things here in Subic, the next step is to get the word out and get more customers to come to us,” he adds.
The OSS is also part of SBITC’s initiative to lure potential customers to Subic. With its competitive rates compared with other ports in Luzon, Subic also offers flexibility, reliability and convenience. With the BOC and SBMA under one roof, coordination has become relatively easier resulting in faster resolution of issues.
Secretary Almendras underscored Subic’s role as a trading gateway to northern and central Luzon and in supporting the container market of the Port of Manila. “The government needs to add port capacity outside Metro Manila to address the country’s growing container volumes, and Subic Bay has so much potential because of its existing port, infrastructure, roads and electricity,” he said.
SBITC opens one stop shop. International Container Terminal Services, Inc.’s (ICTSI) Subic Bay Freeport unit, Subic Bay International Terminal Corp. (SBITC), in partnership with the Subic Bay Metropolitan Authority (SBMA) and the Bureau of Customs (BOC), recently opened a one stop shop (OSS) to fast track documentary transactions at New Container Terminals 1 and 2 in Cubi Point, Subic. Cabinet Secretary Rene Almendras (fourth from left) led the launching of the OSS together with SBMA chairman and administrator Roberto Garcia (third from left) and SBITC general manager Roberto Locsin (fifth from left. With him were (from left): Tony Ramos, SBITC head of finance and administration; Marcelino Sanqui, SBMA seaport and airport senior deputy administrator; and Nolito Manuel, SBMA seaport marketing head.
Increasing container volume at the Subic Bay Freeport prompted ICTSI unit Subic Bay International Terminal Corp., Subic Bay Metropolitan Authority and the Bureau of Customs to open a one stop shop (OSS) inside the Subic Bay container terminals. Through the OSS, port user transaction time was significantly reduced from one day to four hours. Photo shows a busy berth at the New Container Terminals 1 and 2 at Subic’s Cubi Point.
In 2007, under the Subic Port Development Project, the Subic Bay Metropolitan Authority (SBMA) awarded ICTSI subsidiary Subic Bay International Terminal Corp. the concession for New Container Terminal (NCT) 1, with commercial operations commencing in 2008. In 2011, under the Subic Port Project’s second phase, SBMA awarded ICTSI Subic, Inc. the concession to operate NCT 2. Increasing volumes at the Subic Bay Freeport, enabled ICTSI to streamline and interface the operations of NCT 1 and 2. The merged operations, now commercially known as the Subic Bay International Terminal, is ready to serve an improving local economy in Central and Northern Luzon regions, alongside with its continued support to facilitate the box market of Metro Manila. (www.sbitc.ph)
Headquartered and established in 1988 in Manila, Philippines, International Container Terminal Services, Inc. (ICTSI) is in the business of port operations, management and development. ICTSI’s portfolio of terminals and projects spans developed and emerging market economies in the Asia Pacific, the Americas, Europe and the Middle East, and Africa. ICTSI has received global acclaim for its public-private partnerships with governments divesting of their port assets to the private sector. (www.ictsi.com)